Renowned for its development of sports video games, EA Sports, the brand affiliated with Electronic Arts, is widely known for its real life sports imitation. Some of its widely acclaimed releases include NASCAR, NBA LIVE, Madden NFL, FIFA and NHL. However, it is its FIFA series, boosting of over 100 million units sold that has propelled it in the world of video games popularity. EA Sports usually release their games on a yearly basis. It is also one of the leading brands in acquiring licenses. Examples include the FIFA World Cup and European Football. As one of the leading games providers in the PC, Xbox One, PlayStation and even mobile phone, EA sports has a large base of customers. Nonetheless, while the company aims at providing a unique and great game guarantee to its fan base, this is not always the case. Numerous cases have come up in which many customers may have not felt satisfied with the experience they were looking for, while others have been complaining regularly about technical issues when trying to play these games. This is to be expected in areas like this and the company provides an EA Sports contact number to deal with issues such as these. According to their websites, they regularly encourage customers to participate in an effort to make the products they offer better and to increase customer satisfaction.
Get connected through to the main EA Sports contact number now and speak to a member of their customer service team by using our connection service.
Calls cost £0.07 per minute, plus your phone company’s access charge. Check with your provider because access charges vary from company to company, and calls from mobiles may cost considerably more. We provide a call connection service, more details available on Ofcom's website.
If you would prefer to call EA Sports directly, here are some of the departments you may wish to contact.
|EA SPORTS DEPARTMENT||PHONE NUMBER|
|Customer Services||020 3318 1111|
|FIFA 17 contact number||020 3318 1111|
|Origin||020 3318 1111|
|Electronic Arts||020 3318 1111|
|EA cancellations||020 3318 1111|
|EA Sports claims||020 3318 1111|
|EA Access||020 3318 1111|
|Battlefield||020 3318 1111|
|The Sims||020 3318 1111|
|Battlefront||020 3318 1111|
|EA complaints||020 3318 1111|
|Technical Support||020 3318 1111|
Guarantees offered by Origin
When purchasing a game, the customer always expects it to be a fascinating experience. However, this may not always be the case and the customer may be left feeling unsatisfied with the experience they get. However, this should not be the case since Origin has a great game guarantee if one purchases a game from them. According to their website, they make it very clear that they understand the needs of the customer to have a great experience worthy of every nickel they spend purchasing full games on their site. Furthermore, Origin seems to acknowledge that glitches do actually happen, and it is by this that they offer full refunds for games purchased and downloaded on their site. Nonetheless, some conditions need to be met if a full refund is to be considered. As stipulated in their website, Origin requires a customer to make a full refund request within 24 hours after the first launch of the game, or within 7 days after a purchase or pre-release, or whichever comes first. A customer may also return a game if it is unplayable in the first 30 days if technical difficulties exists that EA cannot handle or contact the company using an EA Sports phone number. If a customer feels that these requirements have been met and want to ask for a refund, then it is advisable to visit the order history page and fill out a refund request form. A response should be expected within 48 hours.
A completely new experience with EA Sports
The announcement by EA sports to start running FIFA 2017 on Frostbite engine was a huge welcome for its diehard fans. The move to Frostbite as reported in its website aims to move EA Sports to a single engine rather than the 20 plus engines it currently uses. This will make it easier for EA to add features easily. This is all likely to increase player experience. The Frostbite engine, used by other major games such as Need for Speed and Battlefield, is renowned for its dynamic weather. This will likely contribute largely to how the ball moves in games such as FIFA and NFL. Facial animation will also be a key area for providing depth in characters and emotions. This engine also promises to take fans to new worlds and create new experiences, aimed at improving these games significantly. Its support of a cinematic story mode in the upcoming release of FIFA 17 promises to be a game changer in the world of gaming. It is rich with promise to taking players to new environment considered impossible in previous releases. Frostbite’s technological advancements mean that it renderings and schematics are the best in the market as the teams try to find new and innovative ways to enhance the engine's capabilities.
While this new engine promises to take EA Sports gaming to a completely new level and deliver world class games, consumers need to be aware that it may not be smooth sailing. The introduction of new technology always seem to have some glitches and developers need time to come up with ways to enhance this new technology to better integrate with the needs of the market. Transitioning between software has been known to bring with it some unpredictable results. While the aim of its engineers is to push the new boundaries of the new platform to be able to do new things and continue what it was doing in the past, there is need for player participation. EA Sports UK provides social media sites such as its Twitter account (twitter.com/easports) and Facebook page (facebook.com/easports) and their own website EA Sports website (https://help.ea.com/uk/contact-us/#) where users can join forums, offer suggestions or make complaints.
While playing games is a good way to pass time, companies need to ensure that their customers get good value for their money. While EA Sports is at the frontline in enhancing player satisfaction and coming up with new ways of increasing satisfaction, there have been numerous complaints among game players who are always complaining about inconsistency, technical difficulties and game play problems. While this is a major issue among many video game providers, it is the customer’s experience that drives what features to add and in which areas to improve on. While forums are a major avenue to air frustrations, gamers should also consider contacting EA Sports customer services. This ensures they get feedback from the company itself. However, it should be noted that the features requested or bug fixes to some of these games may take some time. This means that a player may opt for a full refund if not satisfied with the game they bought. Whatever the reason, the EA Sports contact number provides the best way to reach them and seek advice before deciding and the next path to follow.
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